Frequently Asked Questions

Yes! We are a BYOB (Bring Your Own Beverage) boat. Bring your favorite drinks, beers, wine, or cocktails. We provide the coolers, ice, and water. Glass containers are not permitted for safety — please use cans, plastic bottles, or bring your own cups. Drink responsibly and have a blast!

Absolutely! We welcome families with children of all ages. All tours include USCG-approved life jackets in children's sizes, and our captains are experienced with families on board. The Tiki Paradiso has railings and a stable platform. Kids love spotting dolphins and exploring the islands!

We recommend: sunscreen (reef-safe preferred), sunglasses, a towel, your favorite beverages (BYOB!), snacks if you'd like, a waterproof phone case, and a sense of adventure. We provide ice, coolers, water, floats, and the good vibes.

Dolphins are regularly spotted on our cruises — they love riding alongside the Tiki Paradiso! While wildlife sightings are never guaranteed, our captains know the best routes and we see dolphins on the majority of our trips. We've also spotted manatees, sea turtles, and tropical birds.

75% refund with 72+ hours notice. Cancellations or changes within 72 hours are non-refundable, but may be used as credit to rebook within 90 days. Weather cancellations are at the captain's discretion and will be rebooked at no additional fee. Your first rebooking is free — subsequent rebooking changes incur a $50 rebooking service fee.

Our tours range from 1 to 3 hours: Sightseeing Cruise (1 hour), Raccoon Island Adventure (2 hours), Raccoon Island + Sandbar Swim (3 hours). Customize Your Adventure and the Experience Miami downtown skyline tour are available on 6-8 hour trips. Private charters are available from 2 hours up to a full day.

Safety is our top priority. Weather cancellations are at the captain's discretion and will be rebooked at no additional fee. Your first rebooking is free — subsequent rebooking changes incur a $50 rebooking service fee. Light rain doesn't stop us — the tiki boat has a canopy for shade and shelter. We monitor weather conditions closely and will communicate any changes.

We depart from Bill Bird Marina at Haulover Park, Slip E-22. Address: 13936 Collins Ave, Miami Beach, FL 33154. Enter from Collins Ave, pass the kite shop, and follow signs to the marina. Our slip is E-22, near the fuel dock. Free parking is available in the marina lot.

The Tiki Paradiso has a flat deck and our crew provides boarding assistance. However, the boat is accessed via a floating dock and gangway which may present challenges for some mobility devices. Please contact us before booking so we can discuss your specific needs and ensure a comfortable experience.

Book online through our website using any major credit card (processed securely through FareHarbor). For private charters and special arrangements, we also accept Zelle, PayPal, Cash App, and Venmo. A deposit is required to confirm charter bookings.

For groups of 8 or more on standard tours, contact us directly for special group pricing. Private charters are already priced for groups of up to 30 passengers. We love hosting birthday parties, bachelorette parties, corporate outings, and family reunions!

¡Sí! Hablamos español. Our crew is bilingual — feel free to reach out in Spanish or English. We're happy to assist you in whichever language you're most comfortable with.

75% refund with 72+ hours notice, processed within 5-7 business days. Cancellations within 72 hours are non-refundable, but may be used as credit to rebook within 90 days. Weather cancellations are at the captain's discretion and will be rebooked at no additional fee. Your first rebooking is free — subsequent rebooking changes incur a $50 rebooking service fee. No-shows are not eligible for refunds.

Absolutely! Our "Customize Your Adventure" option lets you design your perfect day on the water. Choose your route, stops, and duration. Popular custom trips include sunset cruises, proposal setups, photography tours, and birthday celebrations. Contact us to plan your custom experience.

Miami's boating season runs year-round! Peak season is November through April (dry season, perfect weather). Summer months (June-September) offer warmer water, longer days, and stunning sunsets. Dolphin sightings are common year-round. Sunset tours are especially popular — book early!

Yes! Sunset cruises are one of our most popular experiences. We also offer special event packages for birthdays, bachelorette/bachelor parties, anniversaries, proposals, corporate team-building, and holiday celebrations. Contact us to customize your special event cruise.